Limited Lifetime Warranty

All BTPA.com manufactured cable assemblies carry a Limited Lifetime Warranty to the original purchaser against defects in materials and workmanship. This warranty does not cover defects due to abuse, shipping damage, or failure to use the product for its' intended purpose. Any cables that qualify for warranty will be repaired or replaced at our discretion and will be returned. Every RMA is handled case by case, however unless specifically noted all shipping costs will be assumed by the customer. A copy of the original purchase receipt must accompany defective product or warranty is void.

Defective cables may be returned after receiving Return Authorization Number from our customer service department . Please include a copy of the purchase receipt, a brief description of the problem, name, phone number or email address, and prepaid return shipping label to:

Best-Tronics Pro Audio Warranty Department
18500 Graphics Court
Tinley Park, IL 60477